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Our Policies & FAQ

Discover Healing Salt Cave’s unique salt spa treatments and services.

Treatment Policies

Fragrant-free environment:

Please note that we possess a FRAGRANT FREE environment. Due to the sensitivities of others, we ask that you refrain from the following before & during your visit:

  • Smoking
  • Applying Perfumes and/or Colognes
  • Applying Essential Oils, Body Lotions, Hair Products with high fragrances, etc.

*We hold the right to refuse entry if we notice any strong scents including smoking, essential oils, perfumes/colognes, hair products, and scented lotions.

Arrive on Time:

We pride ourselves on being punctual, so we expect the same from you! We understand circumstances happen, but please make it your priority to arrive 15 minutes prior to your appointment. We start all session on the top of the hour and so, if you are not present, you may have to reschedule or wait for the next session. We want you to experience the Healing Salt Cave the proper way so please arrive on time to get the most of your visit!

*We hold the right to refuse entry if you arrive late to your scheduled appointment. This is not only to ensure you receive your full treatment time, but out of respect for others partaking in a treatment at the same time.

Heat Safety:

For your safety, we advise that you do not book back-to-back HOT services. Do so at your discretion.

Advanced Facials Safety:

Please speak with your physician to ensure that you do not have a medical contraindiction and are suitable for an advanced facial.

Consult with a Physician if:

If you suffer from any serious conditions that would prevent you from being exposed to high temperatures and/or the inhalation of salt please consider the following:

  • Heart Disease
  • Kidney Disease
  • Diabetes
  • Pregnancy
  • High/Low Blood Pressure

To Prevent Contamination of the Float

Please understand that if you have/experience the following, we may prevent you from undergoing a Pink Salt Floatation:

  • Large Open Wounds
  • New Tattoos
  • Recently dyed hair
  • Dizziness/Drowsiness
  • Uncontrolled Seizures
  • Epilepsy
  • Contagious Skin Conditions
  • High alcohol consumption in the last 24 hours

FAQ

Halotherapy is a 100% natural and drug-free treatment, that has been successfully used in Europe for over 175 years.

Cancellation Policy

Cancel for free up to 24 hours ahead. Fees apply for late cancellations and no-shows.

You will be charged 50% of the service price for cancellations made less than 24 hours in advance or charged 100% of the service price for not showing up.

Refund or Exchange Policy

All product purchases made at the Healing Salt Cave are non-refundable & non-exchangeable after 10 days of purchase. For a full refund, original receipt must be present, and item must be unused. After 10 days and if the product is unused, we will accept an exchange.

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